FREQUENTLY ASKED QUESTIONS ABOUT THE IMH PATIENT PORTAL

What is the "IMH Patient Portal"?

A patient portal is a secure online website that gives you convenient 24 hour access to your personal health information and medical records - called an Electronic Medical Record or EMR - from anywhere with an internet connection.

Why is using the "IMH Patient Portal" important?

Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members' health information can help you take care of them more easily.

What can I do with my "IMH Patient Portal"?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have internet access.
A patient portal may also allow you to access these features on behalf of your dependent family members.

How do I get access to the "IMH Patient Portal"?

You may request IMH Patient Portal access while in the hospital or soon after discharge by completing the "Consent And Terms Of Use For The IMH Patient Portal" document. After you receive your userID and password you will be ready to conveniently access your health information and medical records thru the IMH Patient Portal. The hospital website address is http://www.iroquoismemorial.com. Scroll to the bottom of the Home Page > click on Patient Portal. You will be prompted to enter user ID and password.

YOUR HEALTH INFORMATION IS PRIVATE, SECURE, AND PROTECTED

Your patient portal has privacy and security safeguards in place to protect your health information.

To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

EMRs also have an "audit trail" feature that keeps a record of who accessed your information, what changes were made, and when.

Although patient portals use safeguards, there are safety tips you should follow when accessing the patient portal. Always remember to protect your username and password from others and make sure to only log on to the patient portal from a personal or secure computer.