Welcome to Iroquois Memorial Hospital, an independent partner of Presence Health
Healthcare is changing under the Affordable Care Act with focus on the overall health of the patient, also known as population health. Iroquois Memorial Hospital is embracing population health with CCO's, Community Care Organization.
Providers in the IMH Clinics together with IMH Care Coordinators will work together to keep our population healthy by being proactive regarding the patients physical, emotional, and behavioral health.
Our goal is to help you achieve your optimal level of health and independence while surrounded by the comfort and security of your own home.
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Careers
Employment Center
Thank you for your interest in employment at our tobacco-free facility.Iroquois Memorial Hospital (IMH) strives to be an employer of choice and to exceed our customer's expectations 100% of the time. All IMH team members make every effort to meet our high standards of behavior. After reading our Behavior Standards below, please continue with the application process if your personal standards align with ours.
Service Promises
Every day, we make a promise to the people we serve.
Our promise is to help them achieve their best health - in mind, body and spirit. It's a unique opportunity. And a humbling privilege.Iroquois Memorial Hospital is an independent partner of Presence Health, a health system of 22,000 employees, 4,000 physicians and more than 150 locations, that believes consistency is essential to success. Every interaction with patients, residents and families is a chance to exceed their expectations in ways that matter: things like a friendly welcome, clear information or a solution to a problem.
The people of Presence Health are Presence Health; there is no distinction in the minds of our patients, residents and families. So the manner in which we work matters greatly.
With our Service Promises as our guide, we are devoted to doing what's best and what's right.
These promises are inspired by the values of Presence Health: Honesty, Oneness, People, and Excellence.
A promise of Honesty
We must be honest in our interactions with each other and with the people we serve, even in situations of conflict or emotional distress. Being truthful is essential in helping patients, residents and families make informed decisions about their health.We will:
Share information with those we serve in an understandable manner (i.e., language, education level, etc.) and check for clarity
Base decisions on fact and reliable evidence
Maintain confidentiality and privacy of patients, residents and families
Speak up when a situation or event could negatively affect safety
Follow all regulatory requirements and procedures regarding safety
Avoid and immediately report all conflicts of interest or the appearance of conflicts of interest in any areas of employment
Use resources wisely
Accept accountability and responsibility for our actions
A promise of Oneness
Caring for others requires teamwork. Our ability to work together inspires confidence in the people and communities we serve. We must be unified in what we do.We will:
Take pride in our work and recognize the importance of a good reputation for Presence Health
Welcome diverse ideas in the spirit of teamwork and collaboration
Involve patients, residents, families and co-workers as partners in decisions that affect them
Coordinate together to best meet the needs of those we serve
Support each other in providing patient-, resident and family-centered care
Take initiative to get the job done even when it isn't our direct responsibility
A promise to People
People are the heart of Presence Health: those we care for and those who work for our organization. We value the unique gifts and perspectives each of us bring.We will:
Seek to understand without judgment the beliefs of patients, residents, families and others
Demonstrate a friendly and professional image, such as smiling when greeting others, explaining our role, offering help to those in need, wearing our ID badge in clear view and following the dress code policy appropriate to our role
Demonstrate proper telephone and email etiquette
Ask permission before entering a patient/resident's room or colleague's workspace
Strive to treat every colleague as a professional, realizing that everyone has individual talents, skills and expertise
Respect the culture and diversity of every person
A promise for Excellence
In our mission to care for the well being of others, the standards we set must be of the highest quality. We commit to excellence in our daily work and genuinely believe there is always room to improve.We will:
Strive to exceed expectations of those we serve and will follow up to ask if we have questions
Participate in efforts to improve patient and resident care through education and training
Prepare for emergencies and know what actions to take
Contribute to maintaining a neat, clean and safe work environment
Acknowledge, report and correct errors and near-misses in a timely manner, in keeping with quality improvement procedures
Connecting with others is one of the most rewarding experiences we can have as people. Joined together. We become stronger. We support and encourage each other. We solve problems more creatively. We envision bigger possibilities and accomplish greater achievements.
Today counts.
To the people we serve.To our success as a team.
To our ability to make a difference.